The Facefax Association Charity prides itself on recruiting professional therapists who are currently in practice with a minimum of two years’ experience. They all generously provide their services free of charge and the majority of therapists have been at the Centre since it first opened.

Therapists are aware of their professional responsibilities and good practice which embraces compliance with legislation. They all have formal qualifications and adhere to a strict code of conduct and ethics in accordance with their chosen discipline and training.

All therapists have insurance and their respective policies clearly outline personal liability including guidance on confidentiality and the 1998 Data Protection Act. The Facefax Trustees endeavour to maintain standards by ensuring all volunteers subscribe to the Disclosure and Barring Service screening.